How Field Service Software Works
Advantages of Hosted Software:
- No hardware or software to purchase and install, all you need is a computer with an Internet connection
- No setup needed to get started – ready to use – customization is available if desired
- No large time or money investment – just a small monthly subscription fee that you can cancel at any time with no penalty
- Safe and secure management of all your data records at no extra cost or effort from you – we make it easy for you
- New software features and upgrades automatically installed at no charge
- Anytime, anywhere, any computer access to your data
How Bella Solutions Web-Based Hosted Application Works
How field service software works is to provide a simple and all-inclusive software application specifically created for managing field service businesses entirely through the Internet. No expensive hardware, no complicated software…just a user name, password, and a small monthly fee.
The Admin User role inside Bella is for Owners, Managers, or any person responsible for the customization and set up. This includes managing company equipment, Job Items (labor rates, materials, expenses, taxes, etc…), Vendors and more. The Admin is able to access all features inside Bella including Accounting. Assigning multiple Users with the role of Admin is possible in order to share this access.
Service – Field service employees can log up to date labor hours and expenses, record daily activities, update appointment and job activity, and more. They are able to access all features in Bella except the Administrator section. Regardless of whether or not your field service employees are interested in using Bella Solutions web-based software, their productivity can be increased by providing streamlined Work Orders, Schedules, and more using your current method of communication.
Sales – Empower your inside and outside sales team to easily track and manage new and existing customers and provide real time estimates at the customer location or on the phone. This allows for a better customer experience and increased profits for your business. Our system will also help your sales team, whether employees or an outsourced call center, to easily manage all new and existing customer data.
Our solution can be utilized by your internal or outsourced call center for Sales, Support, and Service. Integrate all your Service and Sales team’s calendar and assign available members to Customer Service and Sales Appointments. You have the option to schedule by a specific employee’s availability or an open time slot on the Scheduling Calendar.
Billing / Estimates / Invoicing / Accounting
Bella Solutions accounting tools provide the ability to manage a small to medium size business. Manage your Items to create Estimates, Work Orders, and Invoices for your Customers. Manage your Accounts, Transactions, Price Levels and more. You even have the ability for an outside accountant to manage this area of Bella if you prefer.
QuickBooks & Outlook Integration
Bella can easily import and export your data for use with QuickBooks, Outlook, and other commonly used software applications using a standard spreadsheet format. This allows you the flexibility to continue using these applications along with Bella or using Bella as a complete solution. Whether you are just starting your business or already established, you have a choice.