Features

Bella FSM's software features make it easy to use and designed to help you manage your business more efficiently. Our efficient and well-trained team handles the hardware and software for you so that you have more time to focus on directing your operations. Spending more time on your business can only mean increased productivity, sales, and profits. Easily manage schedules, customers, jobs, employees, vendors, invoicing, accounting, equipment and so much more. Below are just a few features.

Work Orders

Bella work order software features allow you to easily follow jobs at every stage from estimate through payment. Update from the office or the field. Send out email and text alerts for immediate dispatch. The software dashboard provides a real-time view into the business.

  • Status tracking
  • Inspection and checklists
  • Text and email alerts
  • Parts inventory
  • Preventive maintenance
  • Image and file attachments

Scheduling and Dispatch

Drag and drop calendar for quick and easy updates. Our job scheduling software features allows you to update appointments easily.
  • Multiple calendar views
  • Recurring appointments
  • Color codes
  • Appointment reminders
  • Text and email alerts
  • Crews
Calendar

CRM

With our customer relationship management features you can easily coordinate all communications, notes, history, contacts, locations, and equipment. You can also securely log into the software at anytime and anywhere from any device.

  • Multiple contacts and locations
  • Customer portal
  • Account Managers
  • Custom Reporting
  • Parent - Subsidiary relationships
  • File attachments and image uploads

Mobile Access

Real-time software access to your data from any computer, laptop, smartphone, or tablet. Make updates in real-time from the office, field or home.

  • All smartphones & tablets supported
  • iPad, iPhone, and Android compatible
  • Capture electronic signatures
  • Real time communication between the back office and field
  • Text and email alerts
Bella Cloud

Inventory Management

Robust inventory management tools for companies who operate with a lot of inventory. Software features provide real time on hand amounts. Keep track of your valuable assets.

  • Import your inventory
  • Multiple sites for inventory parts
  • Run real time inventory availability
  • Alerts at reorder point
  • Receive and transfer inventory
Inventory Management Features

Equipment Maintenance

Keep track of the maintenance you provide for your customer. Live visibility into history while onsite. Set up a recurring maintenance. Also follow your company assets assigned to your labor force.
  • Assign equipment to customer locations
  • Equipment history while onsite

Accounting Features

Our software features provide accounting functions that will assist you to effectively following your finances. Stay on top of outstanding invoices so you never miss a payment again! Invoice your customers through Bella or integrate with QuickBooks if you prefer.

  • Track Bills, Payments, Invoices
  • Item list and Chart of Accounts
  • Profit levels
  • Electronic Signatures
  • Price Levels and Classes
  • QuickBooks Desktop Integration
Asset Management

Reporting Software Features

Robust reporting capabilities for all your data. Customize each report to view real time data critical to run your company. Examples:

  • Jobs
  • Customers
  • Profit
  • Sales and Expense
  • Marketing
  • Accounting
  • Custom reports
Custom Reporting

Software Features for Customization

Having the ability to customize software is critical for success. Bella is easy to use as well as very flexible to the way you do business. There is no limit to amount of customization you can do.

  • Unlimited custom data fields
  • Customizable terms
  • Custom Quotes, Work Orders, Invoices
  • Customizable customer page layout
  • Customizable Reports
  • Time Zone settings
  • Custom email alerts subject and body
Customization

Employee and Vendor Management

Easily create a list of employees and vendors (subcontractors) for your business with our online solution. Employees and vendors may be designated as a field resource and assigned to jobs.

  • Sharable calendar
  • Personal dashboard
  • Time and expense sheets
  • Time Zone settings

Data Security

Rest assured that your data is secure. Our hosting partner Amazon Web Services uses the latest in firewall, encryption, and intrusion detection technologies. Bella FSM is continually backed up so that data can easily be restored if the need arises.

  • User Roles
  • Admin users
  • Standard users with access settings
  • Tier One hosting at Amazon Web Services
  • Daily backups
Data Security