Product Overview: Field Service Management Software
Bella provides an easy-to-use and all-inclusive web-based Field Service Management Software specifically designed to manage your Field Service business from any computer, laptop, smartphone, or tablet. No expensive and complicated software or hardware to purchase… just a username, password, and a small monthly fee. You may cancel at any time. New features and upgrades are automatically installed for you.
Job / Work Order Management
Quickly and easily create and schedule new Jobs and update Job details. Track Job progress from Estimate to Invoice. View up to date Job cost and expenses for partial invoicing, keeping employee payroll current and manage costs for you and the Customer. Track which Jobs have been Invoiced and Paid to more effectively manage your sales revenues and never miss a payment! Also, see our flagship Service Software product.
Our solution can be utilized by your Scheduling Manager, outsourced Call Center, or anyone you give access. You have the ability to assign color codes to field resources and Job Status which will display on the calendar. Schedule by a specific field resource’s availability or an open time slot on the Scheduling Calendar. Bella integrates with Google Maps for directions and route optimization.
Customer Relationship Management
Manage potential and existing Customers. You have the ability to manage multiple contacts, multiple locations, Customer equipment, Customer price level’s and more. Quickly and easily search our AJAX software technology to view up to date Job details or Job History for each Customer to provide increased customer satisfaction and service.
Manage all of your Employees whether a field technician, sales, or office staff. You have the ability to assign an Employee as a Field Resource available to schedule for a Job whether they are a Bella User or not. Track company equipment assigned to employees such as tools, equipment, trucks, PDA’s, etc. Track labor hours for up to date payroll information.
Manage all of your Vendors such as Subcontractors, Consultants, Suppliers, and more. Give access to a Subcontractor to update their Job progress and schedule. Track bills and checks from Vendors and easily view balances and all Vendor transactions.
Estimates / Billing / Invoicing / Accounting
Bella Solutions accounting tools provide the ability to manage a small to medium size business. Manage your Items to create Estimates, Work Orders, and Invoices for your Customers. Manage your Accounts, Transactions, Price Levels and more. You even have the ability for an outside accountant to manage this area of Bella if you prefer.
QuickBooks & Outlook Integration
Bella can easily import and export your data for use with QuickBooks, Outlook, and other commonly used software applications using a standard spreadsheet format. This allows you the flexibility to continue using these applications along with Bella or using Bella as a complete solution. Whether you are just starting your business or already established, you have a choice.
Customize terms and forms with minimal effort to match your current process. Or, utilize our industry standard terms and forms ready for use as soon as you sign up.
Benefits of our solution:
- Maximize profits by organizing and streamlining your Field Service business
- Optimize scheduling to maximize employee’s and subcontractor’s time in the field
- Save time and money by reducing paper work and errors.
- Never miss a Customer payment
- Improve Customer satisfaction and service with faster response times
- Easily manage Employees, Customers, Vendors, Jobs, Work Orders, Estimates, Invoices, Accounting and your business from one solution
- Manage all Jobs whether single or multiple appointments are needed and view up to date cost and expenses
Through our inherent use of state-of-the-art technology, Bella provides you an easy to use, flexible way of maintaining a competitive advantage and maximizing profits.
Imagine the results you can achieve by streamlining your Field Service business and having real-time anytime, anywhere access to your companies data even while mobile.