Mobile Access to Real-Time Customer Data is Critical for Business Success
Real-time mobile access for field service software to your customer data schedule is critical in today’s competitive environment. Scheduling and remote data access for field technicians and sales resources are challenging for all service organizations. Many businesses rely on out-of-date software or paper-based and telephone-based processes to link field resources with the office. Traditionally, field resources have been required to visit an office or call the office to receive dispatch instructions, which is costly and takes time that could be better spent servicing customers. At the service location, workers often did not have real-time access to the data required to complete the sales or service call on the initial visit. In addition, once a sales or service call was completed, the need for completed forms and other documents delayed the closing of the service order, which in turn delayed invoicing and reduced customer satisfaction.
Bella Field Service Software web based technology enables field service organizations to automate their schedules and dispatch processes, thereby reducing office costs and increasing technician and sales productivity. See immediate results to your bottom line.
Scheduling with Bella Field Service Software is quick and easy: Easily view schedules for all resources from any computer, laptop, or PDA. Schedule with just one click. Make quick and easy updates with drag and drop appointments. Automate email alerts and text message alerts to field resources and customers. View the calendar by color codes which are customizable. About Bella Solutions: Bella provides web based software or SaaS (Software as a Service) for Field Service companies such as Pest Control, Cleaning Services, IT Services, Contractors, and many more. Essentially, the software solution can add value to any business that manages field sales and technicians or remote resources. Bella provides the ability to streamline operations by providing CRM, Service Request Management, Scheduling Tools, Equipment Tracking, Employee and Vendor Management, Reporting, Accounting, and Inventory Management all from one application accessed from any computer, laptop, or PDA connected to the internet.