We are excited to announce a new feature in Bella Field Service Scheduling Software that makes scheduling easier than ever! This has been a long awaited enhancement for our customers making service dispatch more and more streamlined.
In the calendar Day view you can now see each Field Resource (Technician, Sales Rep, Subcontractor, etc…) in their own column. This provides a much clearer view of the daily schedule and easy modifications with drag and drop functionality.
Here are a few highlights of the new feature:
- Option to set the Field Resource to display by initials or their full name
- Drag and drop appointments to another time slot
- Drag and drop appointments to another Field Resource
- Easily see Unassigned Jobs and drag to a time and Field Resource to dispatch
- Assign a color code to each Field Resource for easy visual scheduling
- Assign color codes to customizable Location Zones and Job Status’ to group appointments and optimize your technicians time in the field
In today’s competitive environment your business needs to have the advantage of Bella Dispatch Software. Optimize your workforce and business with:
- Real time communication between office and technicians to manage field service issues
- Optimize allocation of field resources to meet anticipated workload
- Ensure your commitments to your customer can be supported by the service team
- Easily manage multiple service locations for your business from one system
- Determine the size, skill, and availability of the workforce you place in each location
As always, Bella Solutions is 100% web-based and accessible from any mobile device including iPad’s, Androids, and all smartphones. We will be announcing more exciting features in the very new future. Stay tuned!