Catering Service
Catering Service Software Solution
Bella Solutions provide an easy to use online service designed to help you run your Catering Service business more efficiently. Bella Solutions hosts the servers and manages the web software for you, creating more time to focus on directing your Catering Service business.
Spend less time scheduling and more time managing. Simply login to Bella Solutions web based service and easily manage your customers, employees, and service jobs more effectively, and bill quickly for services rendered.
Features for Catering Service businesses:
Customer Estimates and Sales Management
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On-Site Estimates
Field employees have the ability to create and print or email customers an estimate on site using our wireless enable technology.
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Call Center Management
User created phone scripts for internal or external (outsourced) call centers for Customer Management and Job or Estimate scheduling.
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Managing Estimates
Easily view all open estimates which allows you to quickly see where to spend your sales efforts and maximize sales. View lost estimate details to determine the reason and avoid the loss next time.
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From Estimate to Job
One click marks an estimate as won and instantly creates a job that can be scheduled and alert the assigned employee.
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Customer Relationship Management
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Customers and Contacts
Easily create and manage customer and contact records including on site equipment, notes history, service jobs, and much more.
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Multiple Customer Locations
Easily manage customers with multiple locations and contacts that may have different requirements.
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Customer Job Activity
Easily view all won or lost estimates, in progress, completed and paid jobs with details of up to date expenses, labor hours and much more.
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Billing History
Easily view details of current customer job balances, invoices, Account Receivables, and customer payments.
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Customer History
Easily view history of all activity and who created it that is associated for each customer.
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Scheduling Tools
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Scheduling Wizards
Easy to use Scheduling Wizards to quickly walk new users through the process of setting up an appointment for an Estimate or Service Job.
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Daily, Weekly, and Monthly Calendar Views
Easily view and print schedules for individual employees or the entire company for the day, week, and month.
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To do’s and Alerts
Easily create to do’s and alerts that are associated with specific Customers, Service Jobs and more.
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Personalized Dashboard
Employees can quickly see their current day’s schedule or upcoming week. They can customize the information they see on their personal homepage to help them manage their day.
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Service Job Management
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Internet and Mobile Access
Employees have live access to their data from any computer that is connected to the internet even wirelessly. They can instantly update live information while in the field.
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Edit Service Jobs
Easily edit and update Jobs including scheduling changes, added expenses, customer payment, and more.
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Service Request Information
All information for each Service request is easily viewable with notes and details including up to date job expenses and transactions to easily manage each Job.
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Directions to Customer
All employees can easily print driving directions to a customer location that include details of the service to perform. No additional mapping software is needed to purchase and integrate.
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On-Site Customer Equipment Tracking
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Customer Equipment Tracking
Track make, model, and serial number along with full service history and warranty tracking for any pieces of equipment on your customer’s job site.
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Sales and Marketing Tracking and Reporting
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Reports
Bella has the ability to run several types of status reports to help manage your business.
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Revenue Reports
Run custom revenue reports for your services or products to help manage your business and maximize growth.
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Marketing Reports
Track how well specific marketing efforts worked and determine which produced the highest revenue for your company.
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Accounting
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QuickBooks Integration
Bella Solutions integrates with QuickBooks if you prefer to continue to use their software package. However, Bella has complete accounting functionality to run your Field Service Business.
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Invoicing
Easily create and email or fax invoices to your customers upon completion of service jobs for immediate payment.
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Accounts Receivable
Quickly see amounts that are due or overdue from a specific customer or all customers.
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Cash Management
Easily view all accounts for you company with details on balances and transaction history.
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Materials, Labor, and Expense Lists
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Item List
Import existing Item lists from QuickBooks, Excel spreadsheets, or other sources and manage and update Item library with Bella Solutions.
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Vendor List
Import existing approved Vendor list for employees to choose from to optimize profits. Create and manage new Vendors as your business grows.
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Employee Management
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Payroll
View and edit payroll information that is instantly updated when a transaction is entered into the system that is associated with an employee. Allow employees to view there past and up coming pay in detail with out the necessity of calling you.
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Employee Equipment Tracking
Track the equipment that has been assigned to each employee including serial number, model numbers and more.
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Employee Set Up
Employee’s can be given access to their personal set up area where they can customize their alerts, update their personal information, and more.
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Required Inputs Fields
Ensure your employees or outsourced call center is entering the necessary information to complete a task due to fields that are required.
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Customization
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Customize Bella Solutions
Bella is customizable to fit your business with several customizable fields and terms. Run your business the way you want.
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Data Management and Security
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Data Security and Backup
Be assured your data is secure using the latest in firewall and intrusion detection technologies. Your data is continually backed up by Bella in case of any situation that may arise in which you need to have it restored.
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User Roles
Assign user roles to give you complete control over what each employee and partner, such as call centers or accountants, have rights and permissions to view and access.
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